💌 Contact
💌 Contact Us
Hi there! 🌸
Have a question about your order, shipping, or one of our products? We’d love to hear from you!
At Squish Fix, we’re a small Australian business and we’re always happy to help.
📧 Email Us
We aim to respond to all enquiries within 1–2 business days (Monday–Friday).
🩷 Before You Contact Us
To help us assist you as quickly as possible, please include:
✨ Your full name
✨ Your order number (if you have one)
✨ A description of your question or issue
✨ Photos and a short video if you’re reporting a damaged or faulty item
📦 Questions About Your Order?
If your item arrived damaged, faulty, or you received the wrong product, please contact us within 14 days of receiving your order.
We’ll carefully review your enquiry and work with you to find the best solution in accordance with Australian Consumer Law.
💖 Need Answers Fast?
You may find what you’re looking for on our:
- ❓ FAQ Page
- 🚚 Shipping Policy
- 💕 Refund & Returns Policy
- 📜 Terms of Service
🌸 Thank You!
Thank you for supporting Squish Fix. Every order means the world to our small business, and we’re so grateful you’ve chosen to shop with us.
We can’t wait to help you find your perfect squishy! 🧸✨💕